Privacy Policy
Last updated: August 21, 2026
This Privacy Policy describes how ChannelAutoma ("we," "us," or "our") collects, uses, and protects your information when you use our ecommerce automation platform at channelautoma.com.
Information We Collect
We collect the following information:
- Account information: Your email address when you create an account with email and password.
- Google profile information: If you sign in with Google, we receive basic profile information provided by Google, including your name, email address, and avatar.
- Connected platform data: Data from your linked ecommerce platforms (inventory, orders, pricing, customer inquiries) necessary to provide automation services.
- Usage data: Information about how you interact with the Service, including feature usage and log data.
How We Use Your Information
We use your information to:
- Create and operate your account
- Execute automation workflows and sync data across your connected channels
- Send transactional and service-related communications
- Improve and maintain the Service
- Respond to support requests
We do not sell your personal information or use it for unrelated marketing purposes.
Data Storage and Security
ChannelAutoma securely stores authentication data for connected e-commerce platforms to provide its services. We use industry-standard encryption for all data in transit and at rest. We connect to your sales channels via official, secure APIs and only request the permissions necessary to provide our service.
Communications
We will send you transactional and service-related emails necessary for your account. You can manage marketing communication preferences in your settings.
Data Sharing
We do not sell or rent your personal information. We may share data with service providers who assist in operating the Service (e.g., hosting, analytics), bound by confidentiality obligations. We may also disclose information if required by law.
Data Retention
We retain your account data for as long as your account is active. After account deletion, we remove personal data within a reasonable period, except where retention is required by law.
Your Rights
You may:
- Access and update your account information in settings
- Request deletion of your account and associated data
- Disconnect linked sales channels at any time
- Manage email communication preferences
Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Service.
Contact
Questions about this Privacy Policy? Contact us at privacy@channelautoma.com.